Volkswagen Commercial Vehicles launches online shop for used vehicles

Volkswagen Commercial Vehicles is launching the first online shop for nearly new used vehicles.

Volkswagen Commercial Vehicles is driving progress: Effective now, customers can go online to to search for a suitable used vehicle and order it directly online for delivery. In general, all online orders include free vehicle registration and delivery within 14 days right up to the customer’s doorstep.

The company Volkswagen Gebrauchtfahrzeughandels und Service GmbH is now offering a special service on behalf of Volkswagen Commercial Vehicles: not only can people looking for a vehicle find one online (as on familiar vehicle trade platforms); they can also place a binding order and have it delivered to their doorstep. Volkswagen Commercial Vehicles is thereby extending its product offering of its commercial vehicle search system significantly and is making the purchase of a used vehicle even more enjoyable and secure. “When you consider that practically all the products of daily living can be purchased online today, why not make our used vehicles available online too?” This question was the starting point. The answer to that question is now launching: the first online shop for nearly new pre-owned vehicles. A wonderful service that very clearly addresses the needs of our customers!” says Heinz-Jürgen Löw, Member of the Board of Management for Sales and Marketing.

Now, binding orders can be placed online for used vehicles of the Caddy, Multivan, Caravelle, California and Amarok model series. This makes the used vehicle search system even more relevant as a first choice for Volkswagen Commercial Vehicles products and thereby more relevant to interested buyers.

Nearly new used cars in top condition

The catalogue of used vehicles compiled exclusively for the online shop comprises vehicles of the Caddy, Multivan, Caravelle, California and Amarok model series. The vehicles come from such sources as Volkswagen employee leasing and company car fleets. They have been checked extensively by the manufacturer, are generally no older than one year and have a maximum odometer reading of 30,000 kilometres. Online contract signing promises quick and uncomplicated processing with just a few clicks. With the launch of the online shop, customers pay be direct bank transfer after accepting the contract. Within a few weeks, the online process will also include the possibility of obtaining AutoCredit financing by Volkswagen Bank GmbH directly online. Regardless of the payment method selected: Customers always benefit  from free vehicle registration service (including personal  licence plate) and free delivery to a desired shipping address  – often within 14 days. And if consultation is desired, the customer can contact the consulting team of VGSG via chat or phone.

Easy online ordering

Online ordering of vehicles hardly differs from the usual process of today’s online shops. Customers can locate their vehicle with just a few steps: Search and select the vehicle, enter identification and contact data, clear the payment, establish delivery and invoicing dates, check all data and, finally, submit the order. After VGSG has checked the data, an order confirmation is sent out immediately, and a personal  sales consultant reports to discuss the next steps related to vehicle registration and delivery.

On the delivery date, the customer receives – in addition to the vehicle – the “All-Round Drive-Away Package“, which includes everything needed to drive off immediately with the new used vehicle.

Potential buyers can arrive at the products directly via the link They can also find all pertinent information there as well as an extensive FAQ list. The market launch is supported by a comprehensive online campaign via various channels.

About Volkswagen Commercial Vehicle search

Volkswagen Commercial Vehicle search offers the greatest selection of used vehicles of the Volkswagen Commercial Vehicles brand. All advertisements of the trade platform are checked and evaluated by applying the most stringent standards, and they originate exclusively from the manufacturer’s own sources or from Volkswagen Commercial Vehicles partners. The more than 10,000 vehicle offerings of the trade platform can be searched with a user-friendly search function, and the user can acquire the vehicle by direct purchase, leasing or financing. At the online shop of the commercial vehicle search system, around 250 selected vehicles from Volkswagen Gebrauchtfahrzeughandels und Service GmbH are offered exclusively for this channel. Another exclusive selection of VGSG vehicles is found under the label Used Vehicle Leasing on the trade platform.



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