TNDM Trucking – a shift towards a more customer-oriented organization

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TNDM Trucking
With a developing fleet of over 700 trucks since its establishment in 2016, TNDM offers customized transport services for carriers specializing in round-trip deliveries across the EU, UK, and Scandinavia.

Last year’s rebranding of TNDM Trucking was the beginning of the process of transformation of the company to meet the needs and requirements of today’s business customers. Continued in Q1 2023 resulted in putting Andrius Ivašauskas in the CEO position, which has moved the company to further organizational changes that can bring more value and benefits for both customers as well as employees.

Adapting the company’s setup

The lastest changes in TNDM Trucking company focus on flattering company structure to address certain issues, challenges, and needs of customers more efficiently, faster, and more accurately. 

TNDM Trucking is entering a new phase of its journey, with important updates that will shape the organization’s future. The goal of the upcoming changes is to strengthen TDNM’s business model, elevate client satisfaction, increase efficiency, and foster the growth and success of our colleagues.” – explains CEO Andrius Ivašauskas.

As the name “TNDM Trucking” suggests, the company’s brand promise is to work in tandem to accelerate the growth of the client’s core business with a stable capacity of modern trucks and trailers, bringing the best trucking experience.

With the implementation of a flatter structure, we’ll benefit from the greater and more effective involvement of managers in their team’s daily activities. By actively participating in their team’s daily activities, managers gain a better understanding of challenges and areas for improvement. This promotes timely decision-making, shorter communication chains, and encourages empowerment, delegation, and accountability.” – added Ivašauskas.

Andrius Ivašauskas
Under the leadership of CEO Andrius Ivašauskas, TNDM Trucking is revolutionizing its operations to meet the demands of today’s dynamic business landscape.

Closer to customers

The company is taking strategic measures aimed at enhancing relationships with its stakeholders and driving sustainable growth. Central to this strategy is a renewed focus on client-centric operations, providing solutions that are both efficient and tailored to individual client needs.

To support this, the company has introduced dedicated client teams, consisting of Key Account Managers and Transport Managers. These teams are tasked with developing customized fleet solutions, offering daily servicing, and gaining a deep understanding of client’s needs.

In a bid to streamline operations and enhance efficiency, the company is initiating a broad-scale implementation of best practices across its processes. A newly established Operational Excellence Department will oversee these measures, aiming to optimize productivity and service delivery.

The company also places a strong emphasis on employee growth and development, offering a range of opportunities for qualification testing, training, upskilling, and reskilling. This strategy is expected to facilitate the advancement of its workforce and contribute to the overall service quality provided to clients.

In addition, changes are being introduced to the operating model of the Spedition business to boost business volumes and develop a sustainable, profitable operation. Through these strategic initiatives, the company is positioning itself to build stronger relationships with stakeholders and clients, committed to the delivery of superior, efficient, and client-specific logistical solutions.

Yet those steps are not final on the path to developing accurate services for customers. One of the main future steps in terms of the development of TNDM Trucking are:

  • Increasing the available fleet capacity
  • Optimization of structural changes, changes in operational models, and sales strategy
  • Lay foundations for employee competence development
  • Process digitalization and optimization

Under the leadership of CEO Andrius Ivašauskas, TNDM Trucking is revolutionizing its operations to meet the demands of today’s dynamic business landscape. With a developing fleet of over 700 trucks since its establishment in 2016, TNDM offers customized transport services for carriers specializing in round-trip deliveries across the EU, UK, and Scandinavia. What sets TNDM apart is its unique approach, allowing clients to develop their own FTL network while TNDM handles the operational setup, making it a truly asset-light solution. Whether there is a need for FTL or LTL transports, TNDM provides a dedicated single driver fleet for standard deliveries and a double driver fleet for express shipments. At TNDM, workforce development takes center stage, providing a wide range of opportunities for upskilling and reskilling.

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