Out of 8,000 service technicians and parts experts from 70 countries, the team from New Zealand finished in first place and received the prize of EUR 50,000. In total, twelve service teams had qualified through regional and national finals for the Top Team World Final at Scania’s head office in Södertälje, Sweden.
This year’s Scania Top Team is the tenth international event since the start in 1989. It has developed from a national training event into today’s global training programme with focus on practical and theoretical skills. The finalists in 2018’s competition were Argentina, Austria, Brazil, China, Finland, Italy, New Zealand, Poland, Switzerland, Taiwan, The Netherlands and United Arab Emirates, and New Zealand took the victory. Second place was Switzerland followed by Austria.
Mathias Carlbaum is Executive Vice President, Commercial Operations at Scania. ”Our service teams play a significant role for Scania’s success. Their dedication, knowledge and efficiency contribute in the highest possible way to the creation of added value for our customers, making sure that our customers’ vehicles are quickly back on the road in a roadworthy, safe and efficient way.”
In Sweden as well as globally there is a shortage of service technicians. Scania alone needs annually to recruit more than 1,000 service technicians throughout the world the coming years.